Skip to main content
Notifies you when new customer reviews are detected for your tracked companies. This radar type helps you monitor customer feedback and sentiment across various review platforms.

​
Content Structure

The content object contains the review information:
FieldTypeRequiredDescription
review_contentstringYesText content of the review
review_urlstringYesURL to the original review
review_sourcestringYesPlatform where reviewed (e.g., G2, Capterra)
review_ratingstringYesRating as string (“5”, “4.5”, etc.)
reviewed_atstringYesBest estimated date of review (YYYY-MM-DD)

​
Example

This example includes base webhook fields along with review-specific content: 
{
  "update_id": "41991828-ed31-4bd9-98d2-44b2763f9f35",
  "update_type": "radar_finding",
  "record_id": "b77af154-c369-4446-b70a-f328880c3a48",
  "discovered_at": "2024-03-18T09:15:00Z",
  "data": {
    "radar_id": "c70813b3-7e87-4ca7-90fd-8c64574d911b",
    "radar_type": "company_reviews",
    "domain": "domain.com",
    "next_charge_at": "2024-04-18T09:15:00Z",
    "custom_fields": {
      "priority": "high",
      "account_id": "0011U00000TFV7MQAX"
    }
  },
  "content": {
    "review_content": "Great product with excellent customer support. The onboarding process was smooth and the team was very responsive to our needs. Would highly recommend!",
    "review_url": "https://www.g2.com/products/domain/reviews/123456",
    "review_source": "G2",
    "review_rating": "5",
    "reviewed_at": "2024-03-18"
  }
}