Company Social Engagements

Notifies you when people engage with posts from companies you’re tracking on social channels. This includes reactions (like, celebrate, support, etc.), comments, and reposts on the tracked company’s posts.

Content Structure

The content object contains the engagement information:

Field	Type	Required	Description
post_url	string	Yes	URL of the social post that received engagement
post_content	string	Yes	Text content of the original post
post_channel	string	Yes	Social media channel
post_posted_at	string	Yes	Date when the post was published (`YYYY-MM-DD`)
engagement_type	string	Yes	Type of engagement: `"reaction"`, `"comment"`, or `"repost"`
engagement_content	string	No	Content of the engagement (comment text or repost text). Null for reactions.
engagement_content_url	string	No	URL of the engagement content (for reposts). Null for reactions and comments.
author	object	Yes	Details of the person who engaged with the post

Author Object Structure

The author object contains details about the person who engaged:

Field	Type	Nullable	Description
profile_type	string	Yes	Type of profile: `"contact"` or `"company"`
first_name	string	Yes	First name of the person who engaged - `null` if `profile_type` is `"company"`
last_name	string	Yes	Last name of the person - `null` if `profile_type` is `"company"`
profile_url	string	No	Social profile URL of the person or company who engaged
title	string	Yes	Job title or position - `null` if `profile_type` is `"company"`
company_name	string	Yes	Company name where the person works, or the engaging company name if `profile_type` is `"company"`
company_domain	string	Yes	Company domain where the person works, or the engaging company domain if `profile_type` is `"company"`
country	string	Yes	Country location

Examples

These examples include base webhook fields along with company-social-engagement-specific content:

Contact Engagement Example

When an individual person engages with a company’s post:

{
  "update_id": "fe00b8e8-ae51-4e63-b9af-fc45dbf9517b",
  "update_type": "radar_finding",
  "record_id": "ae3929d4-d2c6-4008-a756-d5669c919451",
  "discovered_at": "2025-10-11T23:20:16Z",
  "data": {
    "radar_id": "05c4db36-3d28-4475-a4e8-52e0fcf58477",
    "radar_type": "company_social_engagements",
    "domain": "stripe.com",
    "next_charge_at": "2025-11-10T23:21:41Z",
    "custom_fields": {
      "campaign": "enterprise-accounts",
      "priority": "high"
    }
  },
  "content": {
    "post_url": "https://www.linkedin.com/posts/stripe_activity-123456789",
    "post_content": "Excited to announce our new payment infrastructure for global enterprises! #Payments #Fintech",
    "post_channel": "LinkedIn",
    "post_posted_at": "2025-10-10",
    "engagement_type": "Comment",
    "engagement_content": "This looks great! We've been looking for exactly this kind of solution.",
    "engagement_content_url": null,
    "author": {
      "profile_type": "contact",
      "first_name": "Sarah",
      "last_name": "Johnson",
      "profile_url": "https://www.linkedin.com/in/sarahjohnson",
      "title": "VP of Finance",
      "company_name": "TechCorp Inc",
      "company_domain": "techcorp.com",
      "country": "United States"
    }
  }
}

Company Engagement Example

When a company account engages with another company’s post:

{
  "update_id": "8a1c3f2e-9d4b-4e7f-a5c8-1b3e5f7g9h2j",
  "update_type": "radar_finding",
  "record_id": "c2f8a9d1-4e6b-4a8c-9f7e-3d5a7b9c1e2f",
  "discovered_at": "2025-10-11T15:30:45Z",
  "data": {
    "radar_id": "05c4db36-3d28-4475-a4e8-52e0fcf58477",
    "radar_type": "company_social_engagements",
    "domain": "stripe.com",
    "next_charge_at": "2025-11-10T23:21:41Z",
    "custom_fields": {
      "campaign": "enterprise-accounts",
      "priority": "high"
    }
  },
  "content": {
    "post_url": "https://www.linkedin.com/posts/stripe_activity-987654321",
    "post_content": "Stripe continues to lead in payment innovation with our latest security features!",
    "post_channel": "LinkedIn",
    "post_posted_at": "2025-10-10",
    "engagement_type": "reaction",
    "engagement_content": null,
    "engagement_content_url": null,
    "author": {
      "profile_type": "company",
      "first_name": null,
      "last_name": null,
      "profile_url": "https://www.linkedin.com/company/techcorp",
      "title": null,
      "company_name": "TechCorp Inc",
      "company_domain": "techcorp.com",
      "country": "United States"
    }
  }
}

Use Cases

Competitor Intelligence
When executives from target accounts engage with your competitors’ posts about new product launches or company updates, this signals interest in specific solutions. The engagement data reveals which competitors are getting attention from your prospects and what messaging resonates. Market Validation
Track how your target market responds to competitor announcements, funding news, or product updates. High engagement from your ideal customer profile validates market demand for specific solutions and helps inform your product strategy. Lead Scoring & Timing
When someone from a target account actively engages with competitor content through comments and reactions, they’re signaling active buying interest. These engaged prospects become high-priority leads for competitive positioning and timely outreach. Content Strategy Intelligence
Analyze which types of competitor content (product launches, thought leadership, company updates) generate the most engagement from valuable prospects. This intelligence guides your own content strategy and competitive messaging.

Technical Notes

Post Monitoring Window: We monitor each post for up to 5 days, sending webhooks only for net-new activity detected during that window
Incremental Updates: We continuously check for new engagements during the monitoring window
Activity Cutoff: We only surface engagements on posts published after your updates_since timestamp, or after radar creation if updates_since wasn’t set. To receive historic or backdated activity, set updates_since to the earliest date you care about.

Introduction / Overview

Getting Started

Core Guides

Agentic Setup

API Reference

Bulk

Webhooks

Content Structure

Author Object Structure

Examples

Contact Engagement Example

Company Engagement Example

Use Cases

Technical Notes

​Content Structure

​Author Object Structure

​Examples

​Contact Engagement Example

​Company Engagement Example

​Use Cases

​Technical Notes

Content Structure

Author Object Structure

Examples

Contact Engagement Example

Company Engagement Example

Use Cases

Technical Notes