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Notifies you when people engage with posts from contacts you’re tracking on social channels. This includes reactions (like, celebrate, support, etc.), comments, and reposts on the tracked contact’s posts.

Content Structure

The content object contains the engagement information:
FieldTypeRequiredDescription
post_urlstringYesURL of the social post that received engagement
post_contentstringYesText content of the original post
post_channelstringYesSocial media channel (always “linkedin”)
post_posted_atstringYesDate when the post was published (YYYY-MM-DD)
engagement_typestringYesType of engagement: “reaction”, “comment”, or “repost”
engagement_contentstringNoContent of the engagement (comment text or repost text). Null for reactions.
engagement_content_urlstringNoURL of the engagement content (for reposts). Null for reactions and comments.
authorobjectYesDetails of the person who engaged with the post

Author Object Structure

The author object contains details about the person who engaged:
FieldTypeNullableDescription
profile_typestringYesType of profile: “contact” or “company”
first_namestringNoFirst name of the person who engaged, or company name
last_namestringYesLast name of the person - null if profile_type is company
profile_urlstringNoSocial profile URL of the person who engaged
titlestringYesJob title or position
company_namestringYesCompany name where they work
company_domainstringYesCompany domain where they work
countrystringYesCountry location

Example

This example includes base webhook fields along with contact-social-engagement-specific content:
{
  "update_id": "fe00b8e8-ae51-4e63-b9af-fc45dbf9517b",
  "update_type": "radar_finding",
  "record_id": "ae3929d4-d2c6-4008-a756-d5669c919451",
  "discovered_at": "2025-10-11T23:20:16Z",
  "data": {
    "radar_id": "05c4db36-3d28-4475-a4e8-52e0fcf58477",
    "radar_type": "contact_social_engagements",
    "domain": null,
    "next_charge_at": "2025-11-10T23:21:41Z",
    "custom_fields": {
      "account_manager": "sarah.smith",
      "priority": "high"
    }
  },
  "content": {
    "post_url": "https://www.linkedin.com/posts/someone_activity-123456789",
    "post_content": "Just launched our new AI product! #AI #ProductLaunch",
    "post_channel": "LinkedIn",
    "post_posted_at": "2025-10-10",
    "engagement_type": "Reaction",
    "engagement_content": null,
    "engagement_content_url": null,
    "author": {
      "profile_type": "contact",
      "first_name": "John",
      "last_name": "Smith",
      "profile_url": "https://www.linkedin.com/in/johnsmith",
      "title": "VP of Engineering",
      "company_name": "Tech Corp",
      "company_domain": "techcorp.com",
      "country": "United States"
    }
  }
}

Use Cases

Sales Intelligence
When a VP or C-level executive from a target account engages with your tracked contact’s post about industry trends, this signals interest and creates a warm introduction opportunity. The engagement data provides context for outreach - you know what content resonated with them.
Relationship Mapping
By tracking who engages with your key contacts’ posts, you can identify hidden connections and influencers within target organizations. If multiple people from the same company engage with content, it reveals the internal network and decision-making structure.
Engagement Pattern Analysis
Track which types of content (product launches, thought leadership, company updates) generate the most engagement from valuable contacts. This helps understand what messaging resonates with your target audience and when they’re most active.
Warm Lead Identification
When someone consistently engages with your tracked contact’s content through comments and reactions, they’re demonstrating active interest. These engaged individuals become warm leads for outreach, as they’re already familiar with your contact’s expertise and perspectives.

Technical Notes

  • Engagement Limits: We capture up to 200 engagements per post to ensure timely delivery while covering the most engaged audience
  • Post Monitoring Window: We look back 48 hours for existing posts and monitor each post for 48 hours total
  • Incremental Updates: We continuously check for new engagements during the monitoring window, sending webhooks only for net-new activities (no duplicates)
  • Lookback Period for First Day: If no post is found from the past 48 hours when you created the radar, TAMradar will still try to fetch the person’s last post. Keep in mind that this might return posts from the past, so check the post_posted_at field to ensure smooth processing